*YOUR_USERNAME is your windows login/username. Here are the steps to enable a disabled plugin on Outlook 2013/2016:Ĭ:\Users\ YOUR_USERNAME\AppData\Roaming\Corrensa\cache Once the addon is enabled – you don’t need to apply any updates – we have applied necessary updates on the corrensa server side.įor any questions or if you experience the same issue again – please contact us. If you haven’t enabled the addon yet – please follow the instructions below and it should start working properly again. We believe we have found the problem and fixed it on. If you are an Outlook user – you might have ran into an issue where your Corrensa plugin is disappearing and gets disabled by Outlook. It’s a common issue related to addons which connect to an external database, in this case your vtigercrm, and can take more than few seconds to login/query the database and parse the response.
VTiger Outlook Plugin gets disabled in COM Add-ins
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